前几日在joesnewbalanceoutlet下了一单,也是第一次在joesnewbalanceoutlet购物。使用的信用卡为招行的mastercard普通卡。
账单地址,由于没有办法选择中国,只好在地址栏写了汉语拼音的国内地址,国家没法输入,state随便选择了一个。
收件人地址,我写了转运的地址。由于转运和账单地址的名字不一样,账单地址我写的自己的真实名字。提交订单后,很快就收到了扣款的短信。
到了晚上就收到了一封邮件提示 Joe’s New Balance Outlet Order Problem, 内容如下:
Thank you for your order from Joe’s New Balance Outlet! We regret to inform you that we are unable to process your order successfully. We have not been able to verify the billing address used on your order.
To ensure accurate processing of your order, please contact our Customer Care department by calling (866) 590-4965 (Mon-Fri 10-6 PM EST) or reply to this e-mail to resolve this issue.
Please note: We have authorized the purchase amount with your financial institution, and this pending charge may still appear on your account.
To avoid additional delays, please respond to this e-mail within 3 business days. If you do not respond to this e-mail within 3 business days, the order will be canceled and the pending charges will be removed from your account within 5 business days.
We look forward to hearing from you!
解决办法,直接回复邮件,将自己的真实账单地址写上,写明国家。
过了一个工作日,收到邮件,提示问题解决了,内容如下:
Hi!
Thank you for shopping Joe’s New Balance Outlet! I am so sorry at this time I do not show we have tracking details for your order. Once a tracking number becomes available we contact you via email.
Thank you for your patience and understanding!
Sincerely,
查询订单状态,由avs变成了processing.
接下来就是,等着收货了。
在Joe’s New Balance Outlet 购物,不要忘记还有返利。推荐三家返利都注册了。附三家美国返利网站的消息教程。
ebates注册地址 ebates图文注册教程
extrabux注册地址 extrabux图文注册教程
MR Rebates注册地址 MR Rebates图文注册教程
Update:当时回信的模板
请问您是怎么回复的呀?英文不好。。。
我发了一个模板到你的QQ邮箱,希望能帮助到你。
我也同样问题,应该怎样回复
发了一封当时的模板到你的QQ邮箱,已经好几年没有海淘这家了,希望还能帮助到你。
同样的问题,模版发我一个,谢谢
已经发了一份到您的126邮箱。
能发一份给我吗?我英文不太好!谢谢
能发一份给我吗?我英文不好。。。谢谢!
模板能发一份么?地址是写中国的地址?用英文么?银行的地址是否需要更改为英文呢?
发邮件orders@joesnewbalanceoutlet.com
地址汉语拼音即可
告知对方你的
Order Number:
我回的内容如下:
my billing address:
City:
State:
ZIP:
China
I am from China.
I can not fill my address in the form of Joe’s New Balance Outlet.
what should I do?
Thanks!
你好,我也遇到了……能发给我一个模板吗?英语不是太好,万分感激
已经发了。
你好,收到这样的邮件是啥子意思:
Dear某某
The following merchandise has shipped via UPS/USPS
Track Your Order* | View & Print Receipt | Email Customer Care
*If the Track Your Order link is not working, your tracking information may need additional time to upload into the UPS system. Please check back or retry tomorrow.
We hope you enjoy your merchandise and continue to consider us as your source for New Balance gear. Please contact Customer Care at
(866) 590-4965 with any questions or concerns regarding your order
恭喜您,这是订单已经发货了的意思。
你用的哪家转运,我这会儿砍单被砍哭了,求告知,我的邮箱34751056@qq.com 万分感谢!!
我当时用的转运中国,好多年没买了,我发了一枚转运中国的邀请码到你的QQ邮箱,你再试试吧,祝好运!